Listen to the podcast:

Ever wonder why clients don’t like it when you deliver bad news?

It might be due to the difference between System 1 and System 2 thinking.

Sometimes it’s not about what you say either. It may feel like there is a disconnect between you and the client’s vision.

In this podcast, we discuss:

  • Create a Smoother Client Journey. Understand your clients’ System 2 thinking. Guide them into System 1 thinking.
  • Taking control of the narrative – When meeting a client for the first time, they may try to control the narrative. Who is the expert?
  • Create confidence in clients. Help them see a positive outcome for their project.

Enjoy, and let us know what you think!